Understanding the Insurance Consumer Journey

Jornaya

Virtually all insurance shoppers start online. While many still ultimately purchase offline, we learn more every day about how consumers’ online activities impact their buying decisions. Understanding online behavior is becoming increasingly important as insurers push to reach more of the right prospects at the right time and create a unique brand experience. Technology has made it possible to map the consumer’s shopping journey, identify when and where they begin shopping, assess where they are in the process, and make ever-more-informed decisions on how to optimize the sales process around the consumer’s interest.
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Spotlight

When was the last time you reviewed or updated your insurance policies? We recommend going over these every year! Lindquist Insurance of Frederick & Annapolis is one of the area's leading providers of Auto Insurance, Home Insurance, Business Insurance, Bonds and Life insurance products.  We will help you find the coverage you need, whether you live here in  Frederick, Annapolis, New Market, Severna Park, Mt. Airy, Edgewater or  anywhere in Maryland (MD), Virginia (VA), Washington (DC), Pennsylvania  (PA) or West Virginia (WV).

OTHER ON-DEMAND WEBINARS

A New Paradigm In Insurance

sas.com

IFRS 17 is a once-in-a-lifetime-change for insurance companies. It provides a set of new rules to improve the transparency of financial reporting in insurance companies, comparable to those of other industries. IFRS 17 also changes the overall financial direction of insurers because it is likely to influence product development, core processes, incentives and much more.
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Insurance Coverage for Personal and Advertising Injury

Lorman

Understand the ins and outs of advertising injury liability claims and insurance coverage issues. More than ever we are seeing companies confronted with costly advertising injury liability claims ranging from lawsuits alleging false advertising claims to trade dress or trademark infringement claims. Defense costs alone for these claims/suits can cost companies millions. Companies facing these alleged liabilities range from advertisers and publishers to retailers and product manufacturers, to food and beverage companies, to technology companies.
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EFFECTIVE INSURANCE PLANNING & CLAIMS MANAGEMENT FOR BUSINESS INTERRUPTION PART 2: POST-LOSS — MANAGING THE CLAIMS PROCESS

Holmes Murphy

The threats may be changing, but the result stays the same — Business Interruption is one of the top risks for companies year after year. To no surprise, the impact of Business Interruption can be hard to measure and have a tremendous effect on a company’s revenue. Whether the threat is through Cyber Incidents, Fire/Explosion, Natural Catastrophes, Supplier Failure, or Machinery Breakdown, Business Interruption coverage is a challenging coverage to write and adjust. To add to the complexity, today’s political and business landscape can cause abrupt regulatory or licensing changes, adding an additional layer of uncertainty.
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The MDM Journey to Customer Centricity in Insurance

Vision Ware

Listen to our Senior Vice President of Technical Services, Gary Stalker, discuss the challenges surrounding creating a single customer view within insurance organisations.
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Spotlight

When was the last time you reviewed or updated your insurance policies? We recommend going over these every year! Lindquist Insurance of Frederick & Annapolis is one of the area's leading providers of Auto Insurance, Home Insurance, Business Insurance, Bonds and Life insurance products.  We will help you find the coverage you need, whether you live here in  Frederick, Annapolis, New Market, Severna Park, Mt. Airy, Edgewater or  anywhere in Maryland (MD), Virginia (VA), Washington (DC), Pennsylvania  (PA) or West Virginia (WV).

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