Understanding the Insurance Consumer Journey

Virtually all insurance shoppers start online. While many still ultimately purchase offline, we learn more every day about how consumers’ online activities impact their buying decisions. Understanding online behavior is becoming increasingly important as insurers push to reach more of the right prospects at the right time and create a unique brand experience. Technology has made it possible to map the consumer’s shopping journey, identify when and where they begin shopping, assess where they are in the process, and make ever-more-informed decisions on how to optimize the sales process around the consumer’s interest.
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OTHER ON-DEMAND WEBINARS

Insurance Impacts of the COVID Pandemic and Heightened Inflation

Beginning in March 2020, the COVID-19 pandemic, and its subsequent shutdowns, had a profound effect on the insurance industry. This was compounded by the more recent heightened inflation that began in the second quarter of 2021, causing concern for many.
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HELPING INSURERS ACHIEVE INNOVATION

A new season brings exciting changes to the Majesco product landscape to help our customers accelerate innovation with the launch of our Fall ’22 Release for all products. The pace and intensity of change within the insurance industry continues unabated, with customers the driving force. Customer behaviors and expectations, unleashed by technology, demand the insurance industry adapt to these ever-changing market needs with an outside in approach. Insurers must quickly adapt their mindsets, business and technology, or risk being left behind in a state of irrelevance.
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Algorithmic Underwriting in Specialty Insurance: An Implementation Guide

The panel examined the key themes that emerge from the case studies provided by Vave, Ki Syndicate, ReThink, Verisk Specialty Business Solutions, Guidewire and Artificial Labs/Chaucer. Topics included project initiation, build or buy, how to achieve data mastery, the war for relevant talent, how the role of the broker changes in an algorithmic world, and what lies ahead.
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Japan Insurance Forum 2021

insuremo.com

This event is in a hybrid format to be held on October 21 from 13:00-17:00 and on the theme of “Digital Approach for Building Customer Contact in Insurance”. This forum will give the attendees an in-depth look at the digital approach of insurance companies that are one or two steps ahead of others.
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