Are remote insurance agents actually more efficient than on-site ones
Clearlink | October 11, 2018
Although insurance agents have the option to either work on-site in a call center or remotely using the latest virtual platforms, one industry expert suggests that handling calls remotely is far more efficient and beneficial for agents. In a special feature on CIO Review, Clearlink executive vice president of insurance Joe Orr explained that remote insurance sales platforms can be better than traditional call centers.