FLOOD: UNDERSTANDING THE RISK, NAVIGATING INSURANCE OPTIONS

April 25, 2018

The lack of flood insurance has ramifications beyond those for the individual business or homeowner. Uninsured floods hurt economic growth, prolong the recovery process for affected communities, and place additional burdens on taxpayers, with uninsured victims turning to government sources for assistance. The reasons that people and businesses go uninsured for flood vary. Some simply don’t consider themselves to be at risk or in danger, or they do not understand their risk. Some say they can’t afford coverage. Some simply don’t know their options or think their homeowners’ insurance covers flood.

Spotlight

PEMCO

At PEMCO it’s all about people – starting with our customers. After all, we’re a mutual insurance company, which means our policyholders are our owners. Because our employees think first and foremost of the customer, PEMCO consistently ranks high in customer satisfaction on a national basis and scores high in customer loyalty. Being local and Northwest differentiates us from our competitors, which are mostly larger national companies.

OTHER WHITEPAPERS
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The Insurance Impacts of 2019 Novel Coronavirus

whitePaper | February 2, 2020

The outbreak of 2019 Novel Coronavirus (2019- nCoV), in Wuhan City, Hubei Province of China, has prompted questions of how insurance policies might respond to claims stemming from business losses attributed to this infection prompting this White Paper. The primary virus infection, which can result in pneumonia and even death, originated from a Wuhan city seafood market. Subsequently, person-to-person transmission has occurred, primarily to health workers who had contact with those initially infected. The concern is that this may lead to widespread infections, worldwide.

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Insurance claims research: The path to digitisation

whitePaper | October 25, 2022

A recent survey conducted by Post, in association with SS&C Blue Prism, explored the ways in which digital claims are being approached by the industry. Despite digitisation taking off in recent years, many claimants today are still using emails and telephone to contact their insurer at the initial point of a claim. Many claims specialists believe that customers are dropping out of a fully digital claims journey due to claims being too complicated or customers being less tech-savvy. So, how can insurers ensure digital claims journeys are streamlined and easy-to-use for the consumer?

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How Artificial Intelligence is making insurance work better for everyone

whitePaper | May 25, 2022

As a heavily regulated, intensively bureaucratic sector – a business founded on caution – insurance has always been slow to adapt. But a confluence of historic challenges is forcing the industry to undergo arguably the most radical change in its history. Fundamentally, insurance is a hedge against risk. Over the coming years, it will become a proactive exercise in preventing risk, moving from protection to prevention.

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Three pillars of insurance transformation

whitePaper | October 20, 2022

Data and analytics have captivated business in recent years: tech startups, retail chains, big banks, movie studios and mom-and-pop shops are all digging into their numbers to power their companies. For insurers, this discovery is nothing new. Data has always been the core of their work. It’s the bedrock of actuarial tables and risk pools, of underwriting and reinsurance. Data-driven insights have powered the industry for centuries, since the days of Lloyd’s Coffee House and mutual benefit societies

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Connected Insurance from Insurer to Partner

whitePaper | May 12, 2023

Today’s insurance industry operates in a world that’s increasingly complex and unpredictable. As insurers navigate economic, environmental, and social challenges, access to quality, trusted data has the potential to create new opportunities. Connected technologies – sensors and other devices that capture and share data in real time – can provide insurers with fresh insights into risk. For the insurer, this data can mitigate exposure, increase pricing accuracy, and foster revenue growth. It can even transform the insurer from a company that collects premiums and pays claims into a trusted partner that helps clients prevent accidents, damage, and losses before they occur.

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5 Reasons why insurers should modernise their claim payment process

whitePaper | July 5, 2022

Modern UK insurance providers are focused on accommodating the changing expectations of their customers1 : improving customer service; streamlining claim payment processes; reducing manual disbursement methods, and increasing the speed of claim payment delivery. A digital payout solution can help transform all five of these areas to meet – and exceed the new demands.

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Spotlight

PEMCO

At PEMCO it’s all about people – starting with our customers. After all, we’re a mutual insurance company, which means our policyholders are our owners. Because our employees think first and foremost of the customer, PEMCO consistently ranks high in customer satisfaction on a national basis and scores high in customer loyalty. Being local and Northwest differentiates us from our competitors, which are mostly larger national companies.

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