Multi-Modal Insurance: The Balancing Act of Staying Relevant While Preparing for the Future

whitePaper | October 27, 2022

A recent survey by Insurance Post found that 98.1% (see figure one) of respondents believe the current economic conditions in 2022 will impact organised and opportunistic fraud volumes.

whitePaper | September 1, 2022

Insurers and reinsurers have engaged in a mutually beneficial, if somewhat co-dependent, relationship for centuries. It’s not only a partnership, but also a dance. And while it takes two to tango, reinsurance plays a key role in the well-being of insurers and when managed skilfully provides critical risk management for the long term.

whitePaper | February 3, 2020

The U.S. property and casualty (P&C) insurance market continues to rank among the most competitive in the world, and the competition is only getting stiffer. In an effort to differentiate themselves from the competition, many insurance carriers have turned to aggressive pricing in the form of lower premiums for policyholders. Still others have tried to pull ahead of the pack with self-service claims models or other specialized insurance products.

whitePaper | September 20, 2022

When it comes to major events that impact people, economies and environments, insurance is firmly on the frontline. In the last few years, the industry — traditionally slow to modernise — has been reinventing strategies and working models to meet the demands of the changing global landscape, from the pandemic to economic and political instability. Acceleration of digital transformation has become a priority because it directly impacts current strategic imperatives — customer focus, operational simplification, financial sustainability and innovation. But despite the drive for change, the same challenges that have historically held back insurance providers are yet to be overcome. Legacy systems, data and processes can be difficult and expensive to modernise, and bringing in new technologies to solve these issues can create more problems when they are layered on top of the old.

whitePaper | January 18, 2023

Anyone who follows the InsurTech space knows that Shift Technology started life by applying artificial intelligence (AI) and advanced data science techniques to the challenges of identifying suspicious claims and helping insurers make better decisions about what to do with them when they were discovered. Fast forward to today, and Shift is supporting insurance decisioning across the policy lifecycle and throughout the claims process. This depth and breadth of experience gives us incredible insight into the trends shaping the insurance industry.

whitePaper | May 4, 2022

A small percentage of insurers have already started their finance transformation journey and doubtless others will begin the journey in the coming years. This white paper sheds light on ten factors driving the need for finance transformation within insurance and how to ensure a smooth transition.