Over the years, improving the customer experience has remained the top driver for digital transformation. What were once aspirational views of innovative digital experiences are now requirements for future immersive experiences for both business-to-consumer and business-to-business markets. The race for relevance means organizations must measure and align future technology investments to improve convenience, context and control for both customers and the employees that support them. This requires a shift to the cloud and investments in real-time data-driven experiences. Leaders show an increase in equity and 25-point differential improvement in new metrics.
In this webinar, we will discuss how businesses must elevate the importance of information technology (IT) and business agility with an eye toward accelerating the pace of transformation to embrace a modern approach to improving customer experiences from core to edge, as innovation and resiliency are critical to survival.
Watch Now
insuremo.com
You will be receiving a new model of social development a look at 2022, find your role of insurance in climate change management, and the way to the economic recovery of the country in this 3 days' convention. In this event, the main Executives of the Insurance and Reinsurance Companies, both National and Foreign, brokers, Adjusters and academics, Officials of the National Government, Media, General public and International Experts related to Insurance and to the Financial Sector.
Watch Now
aitimejournal
LONDON: Senior insurance executives to explore the AI-enabled personalization of insurance products to increase customer loyalty.Customer service is undoubtedly important to the modern, connected consumer. The chief differentiator between legacy carriers and the new breed of agile, digital-native insurtechs lies in the superior, efficient and omnichannel customer experience the latter are able to provide. While 2018 saw many legacy carriers conduct a host of pilot initiatives aimed at improving the customer experience, there is an imperative on the rest to act now in delivering interactive and personalized products, communications and experiences.
Watch Now
aitegroup
Like the Loch Ness Monster from Scottish folklore, only a small portion of life insurance and annuity fraud is ever seen. But unlike the Loch Ness Monster, fraud in the life and annuities fraud is very real and is much larger than the industry is able to estimate. Where are these attacks coming from and what action must life and annuity carriers take to mitigate the problem?Attend this live one-hour webinar with Aite Group senior analyst Samantha Chow as she highlights some key findings from her recent report, Fraud In Life Insurance Technology is the Shield. The webinar will highlight key trends driving life insurance and annuity fraud, and identify how carriers are handling fraud.
Watch Now