Majesco
Insurance as we have known it for the past few decades is facing permanent changes: Digital companies like Amazon, Uber, Netflix, Apple and others are resetting the bar for customer engagement. New digitally-driven customer behaviors and expectations are creating new risks. And platform-based business models and digital technology are shifting and blurring traditional industry boundaries. The convergence of these changes is driving a rapid shift in the industry from Insurance 1.0 to Digital Insurance 2.0.
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Celent
Celent’s Tom Scales explores the future of an industry. Drawing on a recent report, Tom delves into his prognostications for the future as well as those of fellow analyst John Barr. The industry is changing at a rapid pace, from digital transformation, to fluidless underwriting, to transparency in compensation.
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Approaches to systemic risks, such as climate change, cyber, war and pandemics, are changing and this will undoubtedly have an impact on both general insurers and the market as a whole. This webinar considers what the main systemic risks facing the industry are, how insurers thinking on systemic risks has changed in recent years, how changing approaches to systemic risks are impacting the market and insurers business operations, and whether learnings from recent experiences (such as Covid-19) can be applied to the other systemic risks threatening the industry.
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Insurance continues its rapid pace of change with customers leading the charge! But the big difference from the last 2-3 years is that the changes represent shorter periods with key breakpoints signaling significant shifts in customer behaviors and expectations. The result evolving and new challenges and opportunities for insurance leaders.
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