riskandinsurance.com
On-board sensors, telematics and wearables present ample opportunity for carriers and their insureds to collect and put to good use loss-prevention data. However, the Holy Grail in this endeavor is sharing that data in a transparent, collaborative way.
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Risk&Insurance
Case management provides a crucial role in keeping claims on track and achieving return to work or maximum medical improvement. However, as COVID-19 restrictions present new challenges in claims management, payers are asking what to do and how to ensure injured employees stay on track with their care protocol and meet their RTW/MMI goals.
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Deloitte
With customers increasingly expecting digital interaction opportunities, insurers are placing emphasis on their digital strategies throughout the customer lifecycle and across all channels. How are leading insurance companies reinventing themselves with the human experience at the center? We'll discuss: Developing a digital business strategy and building a digital organization around it, both centered on human experience.Targeting new customers by providing intuitive, transparent, and seamless digital experiences.
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Congnizant
A panel of business and technology experts will examine how insurers are using state-of-the-art digital platforms to jump-start their direct-to-consumer channel efforts. These new platforms allow for faster speed to market for new products, faster entry into new marketing channels, improved customer experiences and more effective variable cost administration. Self-learning, artificial-intelligence-driven capabilities like virtual servicing agents and robo advisors will be integrated and play a key role in driving the next generation of customer experience.
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