ProMetrix: Tackling Data Currency for more Confident Underwriting

Never before have we either known so much about our health or been able to talk so openly about our health. Historical taboos over mental health are being broken down with moves in the NHS, in the workplace, within families, and in insurance to ensure mental health is given equal treatment to physical health. We now more openly acknowledge the link between our mental, physical and financial wellbeing. Especially in light of the last six months, mental health has rightly been at the forefront of many discussions about the impact of COVID-19 on the wellbeing of the UK workforce.

The Canadian insurance industry is on the brink of a customer-centric transformation. To survive this monumental industry shift, carriers must understand what customers really want, and effectively deliver this vision. You cannot afford to lag behind on customer-focused innovation, you must deliver interactive, personalized on-demand products, communications and experiences throughout the journey. Hear from the following speakers: Catherine Bishop ,Vice President, RBC Insurance. Scott Marnoch, AVP, Innovation, Insurance Solutions, Individual Customer, Great-West Life.

Digital transformation is a priority for every insurance organization. The challenge is determining how to devise and deploy a successful digital strategy that drives innovation, meets changing customer expectations and improves the bottom line. Digital transformation is not an end state in itself—but a journey—improving agility to continuously evolve your business operations. Simply having electronic content is NOT enough. This webinar will explore the people, process and technology challenges you need to overcome to fully grasp the opportunities that digital transformation presents.

Addressing the impacts of climate changes means fundamental reforms to key sectors in the economy. Meeting the UK’s Carbon Budget target of a 78% reduction in CO2 emissions by 2035 will require considerable investment across the economy, including c£0.8trn on energy efficiency in buildings and 30,000 new electric vehicle charge points needed each year to meet the 2030 date for phasing out sales of non-EV vehicles. This session looks at how this rapid transformation will impact insurance markets, exploring both how the sector will have to evolve its products and practices and where insurers can drive this by incentivising behavioural change and working collaboratively with customers and the sector’s supply chain.