a spotlight on mental health and access to insurance

AI capabilities are rapidly maturing, and they represent a competitive advantage for insurers. Data science departments are tasked with developing AI-driven improvements for current solutions and processes.

The implications of digital will extend into operational efficiencies, the customer experience, the changing risk landscape, and products. Digital transformation will be required in life & wealth and property & casualty, both commercial and personal lines, as well as reinsurance. DXC hosted a live webinar on how to make the most out of your digital transformation journey. We discussed how leaders in the industry now are striving to build an organizational and technological platform to allow for rapid response to opportunities and threats in the marketplace. This is where true digital transformation becomes a possibility.

Watch this webinar to explore how you can overcome the practical challenge of successfully changing the operating model, leverage new technologies to drive efficiencies and deliver a customer experience fit for the digital age.

A panel of business and technology experts will examine how insurers are using state-of-the-art digital platforms to jump-start their direct-to-consumer channel efforts. These new platforms allow for faster speed to market for new products, faster entry into new marketing channels, improved customer experiences and more effective variable cost administration. Self-learning, artificial-intelligence-driven capabilities like virtual servicing agents and robo advisors will be integrated and play a key role in driving the next generation of customer experience.