The Premium Tax Credit

From finding a witness’s phone number to locating additional coverage for an underinsured claimant, proprietary and public records data can be incredibly helpful in making claims decisions. However, such data contains sensitive personal information that is generally regulated and auditable.

Insurers are in the throes of digital transformation. But there are big differences within the industry based on product line, distribution model, and executive commitment to digital business transformation.Most insurers are still exploring the potential of digital technologies only in pockets of their organization-focusing on marketing or paperless processes. Few are delivering a compelling digital customer experience and building strong digital capabilities for the future.

In this one-hour recorded webcast, industry experts discuss steps toward creating a truly digital enterprise which drives more efficient, reliable processes, a more collaborative work environment, and a powerful customer experience. You will learn: Ways to mobilize data for faster service, improved coverage, and better customer service; Why data normalization must be a part of any digital transformation initiative; and How to plan for managing and mobilizing data better across systems and platforms.

Engaged Customers are generally happy customers. Are your customers engaged?The most engaged small business and personal lines customers are often ones carriers no longer want to retain because they had a loss and now cost money. This policyholder dilemma creates a distinctive opportunity for the insurance industry to provide value in a way that has long been a challenge for smaller accounts, before a loss occurs. Cyber risks now provide unique opportunities for insurance providers to own the conversation and provide cost-effective solutions to help engage this group of customers.