The insurance industry's challenges are also its biggest opportunities
insurancebusinessmag | June 28, 2019
Last month I wrote about the myriad of opportunities that exist within the Australian insurance broker industry, particularly around the use of technology, education of clients and transitioning into a solution-led approach for service delivery. It is equally important for the industry to learn, understand and be aware of the key challenges the industry faces to allow brokers to negate emerging threats, evolve and adapt to meet the needs of the changing and ever-increasing demand for value from clients or risk losing the ability to provide a deeper and value-adding service.