5 Challenges in AI implementation for Insurers

Infographic | January 24, 2020

Digital transformation in the insurance industry is real, led by InsurTech startups that are demonstrating how the creative application of innovative technology can deliver the products, services and overall experience customers want from every business they connect with. Agents and employees, as well, want a modern way to access, share and work with information, and a complete view of their customers at any time.

Infographic | December 17, 2019

All too often, the same question is asked. What is Professional Indemnity Insurance? Given how many professionals work in Australia, it’s benefits should be more well known. In this infographic, professional Indemnity Insurance is explained simply and easily so you can get the most out of your business insurance.

Infographic | June 30, 2022

Customer experience is the single most crucial factor determining loyalty 85% of insurers are using CX initiatives throughout the customer journey & 90% have a c-suite position dedicated to the consumer experience

Infographic | March 6, 2020

Companies choose to outsource some of their business processes as it helps reduce operational costs. The outsourcing industry also created thousands of jobs to help people. In fact, a huge percent of the working class is working on various BPO companies around the world. If it has pros, it also has its fair share of cons which business owners can avoid if they take effort in choosing the right service provider.

Infographic | April 14, 2021

Although the covid19 spread and the subsequent lockdown imposed will adversely impact the life insurers business in the short term, but with likely a change in consumer behavior and rise in demand for pure protection products given the uncertaninties, the medium term to long term impact may turn out to be positive for them. Insurers can do more to retain customers who are looking to switch providers.

Infographic | February 23, 2020

Have you ever found yourself positioned against too many competing agents who have similar qualifications to yours? Have you ever been in a situation where your leads are looking for an AAI designated insurance producer? It comes as no surprise that the insurance market is a competitive one and is evolving substantially. As an insurance agent, you might have overcome many obstacles to be where you are right now. So how can you develop more as an agent? What can you do to provide your clients with more appropriate services? How can you differentiate yourself from your competitors?