Anaplan for Life Insurance planning in an IFRS17 world

Insurance firms recognize that their future depends on the digital initiatives that drive better customer experience and more efficient operations. But heightening customer expectations, stalled progress on customer experience, a global recession on the way, and a new big tech name showing its interest in the business of insurance will reshape the technology strategies of insurance firms in mature and emerging markets. This webinar guides insurance technology decision-makers and their technology solutions providers to connect the what of insurance — underwriting, claims, and compliance to new hows — through innovative applications of AI, robotics, and distributed ledger technology that create trusted and differentiating customer experiences while protecting the balance sheet.

To win the customer’s heart, insurers cannot afford to lag behind on customer-focused innovation. Throughout the claims journey they must deliver interactive, personalised experiences. Whilst there are many barriers to implementing AI and analytics, it is essential for winning and retaining customers in the future. Let's find out how.

All companies use technology in some way to deliver their products and services, but it is not always easy to explain the many ways in which cybersecurity insurance coverage adapts to help provide protection from cyber risks. Chubb has handled cyber incidents and underwritten cyber exposures for nearly 20 years, incorporating insight gained from years of claims and underwriting experience into cybersecurity solutions. This session will provide a fresh perspective on coverage, cyber incidents, and claims trends that are important for any broker to highlight to their clients.

To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and other factors, whose presence increases the probability of losses. For a very long time, the collection of such information has been done manually. However, things are changing. Insurers are using new technologies which automate the assessment of risks and sharpen loss probability estimates. This webinar, presented by Donald Light, discusses how insurers are using these new technologies, with special reference to cyber.